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Leadership for Supervisors and Junior Management

  • Duration: 3 Days

Services SETA Accreditation Status: Full Accreditation

This learning program is aligned to the following unit standard:

Apply leadership concepts in a work context

Unit Standard ID: 242824

NQF Level 4, Credits 12

Learning Program Overview

This learning program will provide supervisors and junior management with a thorough understanding of the difference between management and leadership, the various leadership roles, the qualities of leaders, different leadership approaches and applying leadership techniques/styles to improve group dynamics.

Delegates who attend this training will gain a thorough understanding of leadership concepts and influencing tactics.

Training is particularly recommended for anyone who has recently taken on, or who is considering a new leadership role.

Learning Outcomes

Concepts of leadership

  • Defining leadership.
  • Exploring the roles and qualities of a leader.
  • Understanding the five bases of power.
  • Exploring influencing tactics.

Differentiating between management and leadership

  • Understanding and comparing the concepts of leadership and management.
  • Balancing leadership and management competencies.

Applying leadership in the work context

  • Identifying and understanding various leadership theories.
  • Identifying and understanding the various leadership techniques and styles.
  • Identifying and applying the appropriate leadership approach according to individual needs and organisational requirements.
  • Understanding the different roles of team members within a team context.
  • Applying leadership techniques in order to improve group dynamics and achieve objectives.

Evaluating the impact of leadership techniques/styles applied

  • Measuring the impact of leadership techniques/styles against organisational requirements.
  • Evaluating the effectiveness of the techniques/styles against theory and practice.
  • Taking corrective actions, where appropriate, to improve individual and/or team effectiveness.


Learners who attend this training, will receive a “Certificate of Attendance” directly after the training. Additionally, learners can also be enrolled to participate in the assessment process at an additional fee. Assessment entails the completion of a Portfolio of Evidence (PoE) and if being assessed as competent, the learner will be awarded 12 credits on NQF Level 4. In this case, a “Certificate of Competence”, endorsed by Services SETA, will be issued representing the credit value and NQF Level. Entry-level requirements for assessment according to the Unit Standard: It is assumed that persons accessing this Unit Standard are competent in Communication at NQF Level 3.

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