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Leadership for Supervisors and Junior Management


  • Accredited at the Services SETA
  • Unit Standard: “Apply leadership concepts in a work context
  • Unit Standard ID: 242824
  • NQF Level 4, Credits 12
  • Duration: four days


This course will provide leaders with a thorough understanding of the difference between management and leadership, the various leadership roles, the qualities of leaders, different leadership approaches and applying leadership techniques/styles to improve group dynamics. Learners who attend this training will gain a thorough understanding of these concepts and influencing tactics. This three-day course is particularly recommended for anyone who has recently taken on, or who is considering a new leadership role.

Course Contents:

Concepts of leadership

  • Defining leadership.
  • Exploring the roles and qualities of a leader.
  • Understanding the five bases of power.
  • Exploring influencing tactics.

Differentiating between management and leadership

  • Understanding and comparing the concepts of leadership and management.
  • Balancing leadership and management competencies.

Applying leadership in the work context

  • Identifying and understanding various leadership theories.
  • Identifying and understanding the various leadership techniques and styles.
  • Identifying and applying the appropriate leadership approach according to individual needs and organisational requirements.
  • Understanding the different roles of team members within a team context.
  • Applying leadership techniques in order to improve group dynamics and achieve objectives.

Evaluating the impact of leadership techniques/styles applied

  • Measuring the impact of leadership techniques/styles against organisational requirements.
  • Evaluating the effectiveness of the techniques/styles against theory and practice.
  • Taking corrective actions, where appropriate, to improve individual and/or team effectiveness.



Learners who attend this training, will receive a “Certificate of Attendance” directly after the training. Additionally, learners can also be enrolled to participate in the assessment process at an additional fee. Assessment entails the completion of a Portfolio of Evidence (PoE) and if being assessed as competent, the learner will be awarded 12 credits on NQF Level 4. In this case, a “Certificate of Competence” will be issued representing the credit values and NQF Level. Entry-level requirements for assessment according to the Unit Standard: It is assumed that persons accessing this Unit Standard are competent in Communication at NQF Level 3.

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