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Report Writing

  • Duration: 2 Days

Services SETA Accreditation Status: Full Accreditation

This learning program is aligned to the following unit standard:

Present Information in Report Format

Unit Standard ID: 110023

NQF Level 4, Credits 6

Learning Program Overview

Most employees, as part of their job responsibilities, have to present information in a report format. Reports differ from other written communications in that they provide specific research-based information, which results in decision-making or action to be taken. Reports are a form of informing and persuading people, as well as initiating change.  In most cases a report is the final step in the process of problem-solving. The most important aspects of report writing are to design a logical structure, to provide clear, focused information, and to use paragraphs and sentences to convey meaning effectively. Report writing is a creative process characterised by accuracy, validity, reasoning and good judgement.

Learning Outcomes

Understanding the different kinds of reports

  • Exploring different kinds of reports and the purpose of each report.
  • Understanding when reports are used in the business environment.

Planning and preparing for report writing

  • Collecting, organising and interpreting data.
  • Structuring ideas and information logically, with clear objectives.
  • Determining the headings: hierarchy and numbering.
  • Choosing the correct model for constructing the body.
  • Creating questionnaires.

Writing the report

  • Formulating an executive summary.
  • Understanding terms of reference.
  • Writing the problem statement.
  • Compiling an informative introduction.
  • Stating your case effectively.
  • Writing effective conclusions and recommendations.

Correct, efficient grammar and style

  • Using appropriate tone.
  • Using effective, creative and correct style.
  • Using tenses the most appropriately.
  • Applying the principles of academic referencing: the essential elements when using data and how to refer to sources of the data.

Eye-catching layout and attractive presentation

  • Creating a reader-friendly, professional and appealing layout.
  • Understanding that first impressions count: what is the general impact of your report?
  • Using the right wording - the title and subtitle.

Editing and evaluating your own writing

  • Proofreading and editing the report.
  • Clarifying the content against the purpose.
  • Evaluating the relevance and accuracy of information.


Learners who attend this training, will receive a “Certificate of Attendance” directly after the training. Additionally, learners can also be enrolled to participate in the assessment process at an additional fee. Assessment entails the completion of a Portfolio of Evidence (PoE) and if being assessed as competent, the learner will be awarded 6 credits on NQF Level 4. In this case, a “Certificate of Competence”, endorsed by Services SETA, will be issued representing the credit value and NQF Level. Entry-level requirements for assessment according to the Unit Standard: Learners should be competent in Communication at NQF Level 3, Mathematical Literacy at NQF Level 3 and Computer Literacy at NQF Level 3.

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