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Competitive People Management Practices

  • Duration: 10 Days

Services SETA Accreditation Status: Full Accreditation

This learning program is aligned to the following Unit Standards:

  • Recruit and select candidates to fill defined positions: Unit Standard ID: 12140
  • Lead people development and talent management: Unit Standard ID: 252029
  • Monitor and evaluate team members against performance standards: Unit Standard ID: 252034
  • Select and coach first line managers: Unit Standard ID: 252035

NQF Level 5 Credits 33

Learning Program Overview

This program will enable managers to gain insight into a spectrum of skills related to the human resources management functions within their area  of responsibility. 

The guidelines provided during the training will enable managers to ensure that the right people are appointed in positions, help them to invest in continuous people development, monitor and evaluate performance and to coach first line managers.

Learning Outcomes

Recruiting and selecting candidates to fill defined positions

  • Planning and preparing for recruitment and selection.
  • Recruiting applicants.
  • Selecting staff.

Leading people development and talent management

  • Analysing education, training and development needs of members in a unit.
  • Recording the results of the training needs analysis.
  • Compiling a people development plan for a unit.
  • Managing the implementation of the people development plan of a unit.

Monitoring and evaluating team members against performance standards

  • Formulating performance standards for team members in a unit.
  • Establishing systems for monitoring performance.
  • Preparing for a performance review of a team member.
  • Conducting a performance review interview.

Selecting and coaching first-line managers

  • Selecting first-line managers for a specific position.
  • Planning the coaching process of a first-line manager.
  • Coaching the selected first-line manager.
  • Monitoring and measuring the results of coaching sessions.


Learners who attend this training, will receive a “Certificate of Attendance” directly after the training. Additionally, learners can also be enrolled to participate in the assessment process at an additional fee. Assessment entails the completion of a Portfolio of Evidence (PoE) and if being assessed as competent, the learner will be awarded 33 credits on NQF Level 5. In this case, a “Certificate of Competence”, endorsed by Services SETA, will be issued representing the credit value and NQF Level. Entry-level requirements for assessment according to the Unit Standard: Learners should be competent in Communication, Mathematical Literacy and Computer Literacy at NQF Level 4.

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