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Leading Innovation


  • Services SETA Accreditation Status: Full Accreditation
  • Unit Standard: “Create and manage an environment that promotes innovation
  • Unit Standard ID: 252020
  • NQF Level 5, Credits 6
  • Duration: two days


Innovation is the introduction of new ideas, products, services and practices. Innovation and creativity are important factors in the economic and organisational growth, as organisations have to adapt to constant change in their environment, as well as to the changing needs of those involved, whether internal or external to the organisation.  Managers and supervisors can use the information gained during this training to implement processes to enhance innovation within their work teams, as this course will assist them to apply innovation systems, tools and assisting them to create an organisational culture where new perspectives become the norm.

Course Contents:

Analysing opportunities for innovation

  • Exploring the features of an innovative environment.
  • Understanding team participation in the innovation process.

Techniques to promoting creativity

  • Exploring creativity and innovation techniques.
  • Understanding different problem-solving techniques.
  • Analysing the characteristics that promote the creative process.

Develop a plan for creating an innovative environment

  • Exploring the role of the manager in creating an environment conducive to innovation.
  • Planning to create an innovative environment.
  • Recording processes, actions and approaches necessary to create an environment conducive to innovation in the plan.
  • Implementing the plan.

Lead a team through a creative thinking process

  • Applying techniques for promoting innovation and creativity.
  • Generating alternative solutions and select best approach.


Learners who attend this training, will receive a “Certificate of Attendance” directly after the training. Additionally, learners can also be enrolled to participate in the assessment process at an additional fee. Assessment entails the completion of a Portfolio of Evidence (PoE) and if being assessed as competent, the learner will be awarded 6 credits on NQF Level 5. In this case, a “Certificate of Competence” will be issued representing the credit values and NQF Level. Entry-level requirements for assessment according to the Unit Standard: Learners should demonstrate competence in Communication, Mathematical Literacy and Computer Literacy at NQF Level 4.

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