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Competency-based Recruitment and Selection

  • Duration: 3 Days

Services SETA Accreditation Status: Full Accreditation

This learning program is aligned to the following unit standard:

Recruit and select candidates to fill defined positions

Unit Standard ID: 12140

NQF Level 5, Credits 9

Learning Program Overview

Recruitment and selection can be a challenging process that goes beyond interviewing candidates for a position. Managers often hire personnel based on how well job candidates present themselves or on their gut instinct, which they often later regret. This three-day course will enable managers to prepare, recruit and select suitable candidates according to ability and potential within an organisation and through the personnel recruitment industry.

Learning Outcomes

Planning and preparing for recruitment and selection

  • Obtaining relevant and complete information on the specific position.
  • Selecting or designing a selection procedure which is appropriate for the specific position.
  • Identifying resources and methods needed for recruitment and selection.
  • Preparing and managing budgets for the recruitment and selection process.
  • Developing selection criteria in line with organisational and legal requirements.

Recruiting applicants

  • Conducting recruitment.
  • Dealing with the responses.
  • Screening of applicants.
  • Preparing a list of potential candidates.
  • Managing an applicant database.
  • Dealing with unplanned events.

Selecting staff

  • Validating backgrounds and qualifications using appropriate verification methods.
  • Assessing candidates against the requirements of the defined positions.
  • Interviewing candidates using best practice techniques:
    • Setting Interview Questions.
    • Creating an Interview Guide.
    • Scheduling the Interviews.
    • Informing the candidates of the interview.
    • Preparing for the Interview.
    • Interviewing candidates.
  • Drawing up a shortlist of candidates.
  • Making selections in accordance with the planned strategy.
  • Giving feedback to successful and unsuccessful candidates.
  • Documenting records.



Learners who attend this training, will receive a “Certificate of Attendance” directly after the training. Additionally, learners can also be enrolled to participate in the assessment process at an additional fee. Assessment entails the completion of a Portfolio of Evidence (PoE) and if being assessed as competent, the learner will be awarded 9 credits on NQF Level 5. In this case, a “Certificate of Competence”, endorsed by Services SETA, will be issued representing the credit value and NQF Level. Entry-level requirements for assessment according to the Unit Standard: Learners should be competent in Communication, Mathematical Literacy and Computer Literacy at NQF Level 4.

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