Course Accreditation

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Below is a table indicating the accreditation information of our courses. Courses are offered as workshops open to the public, and also as private in-house courses, done at your premises.

Click here to download a PDF version of our course accreditation information.

Learning Programme Description

Unit Standard

Level and Credits

Emotional Intelligence

US ID: 252031
Apply the principles and concepts of emotional intelligence to the management of self and others”

NQF Level 5  Credits 4

Conflict Management

US ID: 9533
“Use communication skills to handle and resolve conflict in the workplace”

NQF Level 3  Credits 3

Supervision by Project Principles (Supervisory Skills and Project Management for Non-Project Managers Combined)

US ID: 10981
“Supervise work unit to achieve work unit objectives (individuals and teams)”

NQF Level 4  Credits 12

Leadership for Supervisors and Junior Management

US ID: 242824
“Apply leadership concepts in a work context”

NQF Level 4  Credits 12

Management and Leadership for Office Administrators

US ID: 110021
“Achieving personal effectiveness in business”

NQF Level 4  Credits 6

Self-Mastery and Personal Growth Course

US ID: 120308
“Apply knowledge of self in order to make a personal decision”

NQF Level 2  Credits 3

Co-ordinate Events, Meetings and Travel Arrangements (Event Management)

US ID: 13929
“Co-ordinate meetings, minor events and travel arrangements”

NQF Level 3  Credits 3

Meetings and Minute Taking

US ID: 13934
“Plan and prepare meeting communications”

NQF Level 3  Credits 4

Self and Time Management

US ID: 14342
“Manage time and work processes within a business environment”

US ID: 14349
“Receive and execute instructions”

US ID: 14352
“Manage a diary for self and others”

NQF Level 2  Credits 10

Programme in Office Administration

US ID: 13929
“Co-ordinate meetings, minor events and travel arrangements”

US ID:13933
“Plan, monitor and control an information system in a business environment”

US ID: 14348
“Process incoming and outgoing telephone calls”

US ID: 14342
“Manage time and work process within a business environment”

US ID: 14349
“Receive and execute instructions”

US ID:14359
“Behave in a professional manner in a business environment”

NQF Level 2  Credit 20

Plan, Monitor and Control an Information System (Filing/Records Management)

US ID: 13933
“Plan, monitor and control an information system in a business environment”

NQF Level 3  Credits 3

Process Incoming and Outgoing Telephone Calls
(Telephone Skills and Etiquette)

US ID: 14348
“Process incoming and outgoing telephone calls”

NQF Level 2  Credits 3

Report Writing

US ID: 110023
“Present information in report writing”

NQF Level 4  Credits 6

Supervisory Skills for Team Leaders

US ID: 242821
“Identify responsibilities of a team leader in ensuring that organisational standards are met”

NQF Level 4  Credits 6

Professional Communication: Business Writing and Presentation Skills

US ID: 119459
“Write/present/sign for a wide range of contexts”

US ID: 242840
"Make oral presentations"

NQF Level 4  Credits 7

Presentation Skills

US ID: 242840
"Make oral presentations"
NQF Level 4  Credits 2

Customer Care: Quality Service Aimed at Customer Satisfaction

US ID: 246740
"Care for customers"
NQF Level 4  Credits 3
Financial Intelligence: Finance for Non-Financial Managers
US ID: 13932

"Prepare and process documents for financial and banking processes"

US ID: 117156

"Interpret basic financial statements"

US ID: 242810

"Manage expenditure against a budget"

NQF Level 4  Credits 15
Conflict Resolution for Managers
US ID: 114226
"Interpret and manage conflicts within the workplace"
NQF Level 5  Credits 8
Change Management
US ID: 252021
"Formulate recommendations for a change process"
NQF Level 5  Credits 8
Employee Empowerment: Participative Decision-Making and Delegating
US ID: 15224
"Empower team members through recognising strengths, encouraging participation in decision-making and delegating tasks"
NQF Level 5  Credits 8
Building High Performance Teams
US ID: 252037
"Build teams to achieve goals and objectives"
NQF Level 5  Credits 6
Strategies to Establish and Maintain Workplace Relationships
US ID: 252027
"Devise and apply strategies to establish and maintain workplace relationships"
NQF Level 5  Credits 6
Advanced Leadership Development Programme
US ID: 120300

"Analyse leadership and related theories in a work context"

US ID: 252037

"Build teams to achieve goals and objectives"

US ID: 15224

"Empower team members through recognizing strengths, encouraging participation in decision-making and delegating tasks"

NQF Level 5 Credits 18
Executive Communication Skills
US ID: 12433

"Use communication techniques effectively"

US ID: 252027

"Devise and apply strategies to establish and maintain workplace relationships"

US ID: 252031
"Apply the principles and concepts of emotional intelligence to the management of self and others"
NQF Level 5 Credits 18
Change Management and Leading Innovation
US ID: 252021

"Formulate recommendations for a change process"

US ID: 252020

"Create and manage an environment that promotes innovation"

US ID: 252026
"Apply a systems approach to decision-making"
NQF Level 5 Credits 20
Performance Management
US ID: 252034
"Monitor and evaluate team members against performance standards"
NQF Level 5 Credits 8
Negotiation Skills
US ID: 117853
"Conduct negotiations to deal with conflict situations"
NQF Level 5 Credits 8
Risk Management
US ID: 252025
"Monitor, assess and manage risk"
NQF Level 5 Credits 8
Best Practice and Quality Management
US ID: 252024
"Evaluate current practices against best practice"
NQF Level 5 Credits 4
Lead People Development and Talent Management
US ID: 252029
"Lead people development and talent management"
NQF Level 5 Credits 8
Strategic and Operational Planning
US ID: 252032
"Develop, implement and evaluate an operational plan"
NQF Level 5 Credits 8
Knowledge Management
US ID: 252044
"Apply the principles of Knowledge Management"
NQF Level 5 Credits 6
Diversity Management
US ID: 252043
"Manage a diverse work force to add value"
NQF Level 5 Credits 6
Competency-based Recruitment and Selection
US ID: 12140
"Recruit and select candidates to fill defined positions"
NQF Level 5 Credits 9
Selection and Coaching for Managers
US ID: 252035

"Select and coach first-line managers"

NQF Level 5 Credits 8
Innovation Management
US ID: 252020
"Create and manage an environment that promotes innovation"
NQF Level 5 Credits 6
Negotiation Skills, Conflict and Diversity Manageme
US ID: 252043

"Manage a diverse work force to add value"

US ID: 114226

"Interpret and manage conflicts within the workplace"

US ID: 117853

"Conduct negotiations to deal with conflict situations"

NQF Level 5 Credits 22
Competitive People Management Practices
US ID: 12140

"Recruit and select candidates to fill defined positions"

US ID: 252029

"Lead people development and talent management"

US ID: 252034

"Monitor and evaluate team members against performance standards"

US ID: 252035

"Select and coach first-line managers"

NQF Level 5 Credits 33
Best Practice & Knowledge Management, Corporate Governance & Ethics
US ID: 252024

"Evaluate current practices against best practice"

US ID: 252042

"Apply the principles of ethics to improve organisational culture"

US ID: 252044

"Apply the principles of knowledge management"

NQF Level 5 Credits 15
Results-Based Management: Operational & Project Planning and Risk Management
US ID: 252032

"Develop, implement and evaluate an operational plan"

US ID: 252025

"Monitor, assess and manage risk"

US ID: 252022
"Develop, implement and evaluate a project plan"
NQF Level 5 Credits 24
National Certificate in Generic Management NQF Level 5

Qualification: National Certificate: Generic Management

Qualification ID: 59201

Learning Programme: General Management

Learning Programme ID: 60269 

NQF Level 5 Credits 163