Services SETA Accreditation Status: Full Accreditation
Unit Standard: “Present Information in Report Format”
Unit Standard ID: 110023
Level 4 Credits 6?
WHO SHOULD ATTEND?
This two-day course is suitable for office professionals who are responsible for presenting information in report format
OUTLINE OF TRAINING CONTENT
Most office professionals, as part of their job responsibilities, have to present information in report format. Reports differ from other written communications, in that they provide specific research-based information, which results in decision-making or action to be taken. Reports are a form of informing and persuading people, as well as initiating change. In most cases a report is the final step in the process of problem solving.
The most important aspects of report writing are to design a logical structure, to provide clear, focused information, and to use paragraphs and sentences to convey meaning effectively. Report writing is a creative process characterised by accuracy, validity, reasoning and good judgement.
The course will cover the following topics:
Understanding the different kinds of reports?
Planning and preparing for writing the report
- Collecting, organising and interpreting data
- Clear and logical structuring of ideas and information with clear objectives
- Hierarchy and numbering: Determining the headings
- Choosing the correct model for constructing the body
- Creating questionnaires
Writing the report
- Formulating an executive summary
- Understanding terms of reference
- Writing the problem statement
- Compiling an informative introduction
- Findings: How to state your case effectively
- Writing effective conclusions and recommendations
Correct, efficient grammar and style
- Appropriate tone
- Effective, creative and correct style
- The most appropriate use of tense
Academic referencing: The essential elements when using data and how to refer to sources of the data
Eye-catching layout and attractive presentation
- Reader-friendly, professional and appealing layout
- First impressions count: What is the general impact of your report?
- The title and subtitle: Using the right wording
Editing and evaluating your own writing
- Proofreading and editing the report
- Clarifying the content against the purpose
- Evaluating the relevance and accuracy of information
ASSESSMENT OF LEARNERS
Learners who attend this training will receive a “Certificate of Attendance” directly after the training. Additionally to attending this Course, learners can apply to be assessed at an additional cost (see training fee). Assessment entails the completion of a Portfolio of Evidence and if being assessed as competent, the learner will be awarded 6 credits on NQF Level 4. In this case, a “Certificate of Competence” will be issued representing the credit values and NQF Level. Entry-level requirements for assessment according to the Unit Standard: Learners should be competent in Communication at NQF Level 3, Mathematical Literacy at NQF Level 3 and Computer Literacy at NQF Level 3.
